Privacy Policy

Bussink Company

Last updated: 18 October 2026

1. Introduction

Bussink Company respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, browse our online showroom, submit an enquiry, or communicate with us about our products.

Our website showcases coffee roasters, coffee filters, and related products for business customers. It is an informational showroom rather than an online checkout webshop.

We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), where applicable.

2. Who Is Responsible for Your Personal Data?

The data controller responsible for the processing described in this Privacy Policy is:

Bussink Company

For questions about this Privacy Policy or the handling of personal data, please contact us using the details above.

3. Personal Data We May Collect

The personal data we process depends on how you interact with our website and business.

3.1 Business Enquiries and Contact Forms

When you contact us, request product information, or submit an enquiry, we may collect:

  • Your name.

  • Your business email address.

  • Your telephone number, if provided.

  • Your company name and professional role, if provided.

  • The contents of your enquiry or message.

  • Product interests and other information you voluntarily provide.

We ask visitors to provide only information relevant to their enquiry.

3.2 Technical and Website Usage Information

When you visit our website, technical information may be collected or processed through Squarespace and any enabled third-party services. Depending on the actual configuration, this may include:

  • IP address or related network information.

  • Browser and device information.

  • Operating system.

  • Pages visited and interactions with the website.

  • Date and time of access.

  • Referral information.

  • Technical logs used for website operation, troubleshooting, and security.

The precise information collected depends on the services and settings enabled on our website.

3.3 Cookies and Similar Technologies

Our website may use cookies, local storage, pixels, or similar technologies to support essential functionality, remember preferences, measure website performance, or provide embedded third-party content.

The specific technologies used will depend on the Squarespace configuration and any additional services enabled, such as analytics, video embeds, maps, or marketing integrations.

Please refer to our cookie information and consent controls for details of the technologies actually used.

3.4 Information from Other Sources

Where necessary for legitimate business purposes, we may obtain relevant professional contact information from publicly available business sources or business partners.

We will handle this information in accordance with applicable data protection law.

4. Purposes and Legal Bases

Where the GDPR applies, we process personal data only where an appropriate legal basis exists.

4.1 Responding to Business Enquiries

We use contact details and enquiry information to answer questions about coffee roasters, filters, technical specifications, availability, pricing, and related products.

Legal basis: Taking steps at your request before entering into a contract, where applicable, or our legitimate interests in responding to relevant business enquiries.

4.2 Managing Business Relationships

We may use professional contact information to communicate with prospective and existing business customers regarding quotations, product information, and commercial arrangements.

Legal basis: Taking steps at your request before entering into a contract, performing a contract where applicable, or legitimate interests in managing relevant business relationships.

4.3 Website Operation and Security

We may process technical information to operate, maintain, troubleshoot, and protect the website.

Legal basis: Our legitimate interests in operating a secure and reliable business website, subject to the applicable legal requirements.

4.4 Website Analytics and Improvement

Where analytics tools are enabled, we may use website usage information to understand visitor behaviour and improve the showroom's content and usability.

Legal basis: This depends on the analytics technology, its privacy impact, and the applicable legal requirements. Where consent is required for cookies or similar technologies, the relevant technology will not be activated before valid consent.

4.5 Legal Obligations

We may process relevant information where necessary to comply with legal obligations or establish, exercise, or defend legal claims.

Legal basis: Compliance with a legal obligation or our legitimate interests in the establishment, exercise, or defence of legal claims, as applicable.

5. How We Share Personal Data

We do not sell personal data.

We may share personal data with service providers where necessary to operate our website and conduct our business. Depending on the actual services used, these providers may include:

  • Squarespace: Website hosting, website functionality, and related platform services.

  • Email and communications providers: To receive and respond to business enquiries.

  • Analytics providers: If website analytics services are enabled.

  • IT and security providers: To maintain and protect our website.

  • Professional advisers: Where necessary for legal, accounting, or other professional services.

  • Public authorities: Where disclosure is required by law.

Where required, we use appropriate contractual arrangements and safeguards for service providers that process personal data on our behalf.

Third-party services embedded in the website may also process information under their own privacy terms, depending on how they are configured and used.

6. International Data Transfers

Some of our website or business service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred internationally, we will ensure that the transfer complies with applicable data protection law. Depending on the circumstances, this may involve an adequacy decision, Standard Contractual Clauses, or another lawful transfer mechanism.

Further information about relevant safeguards can be requested using the contact details in this Privacy Policy.

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, taking into account applicable legal obligations and legitimate business needs.

Our intended approach is as follows:

  • General enquiries: Retained for the time necessary to respond and manage the enquiry, followed by a limited period where justified for relevant follow-up or recordkeeping.

  • Quotations and commercial correspondence: Retained for the period necessary to manage the business relationship and comply with applicable legal obligations.

  • Website and security logs: Retained for a period appropriate to security, troubleshooting, and incident investigation.

  • Analytics information: Retained according to the settings of the relevant analytics service and applicable legal requirements.

  • Records required by law: Retained for the legally required period.

The exact retention periods must be established according to the actual categories of data and services used. Data will be deleted or anonymised when it is no longer necessary, unless longer retention is legally required or otherwise permitted.

8. Cookies and Consent

Our website may use essential cookies and similar technologies to provide basic website functionality, maintain security, and remember relevant preferences.

Other technologies may be used for analytics, embedded content, or marketing, depending on the website configuration.

Where consent is required by applicable law, non-essential cookies and similar tracking technologies will only be activated after valid consent has been obtained.

Visitors must be able to make an informed choice and, where applicable, withdraw their consent. Refusing non-essential cookies should not unnecessarily prevent access to the showroom.

Further details should be provided in the website's cookie notice or cookie policy, based on an audit of the technologies actually in use.

9. Data Security

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction.

Depending on the services used, these measures may include access controls, secure connections, software updates, and appropriate handling procedures.

No website or electronic communication system can be guaranteed to be completely secure. Visitors should avoid submitting unnecessary confidential or sensitive information through general contact forms.

10. Your Data Protection Rights

Where the GDPR applies, you may have the right to:

  • Access: Request access to your personal data.

  • Rectification: Ask us to correct inaccurate or incomplete information.

  • Erasure: Request deletion of your data where the legal conditions are met.

  • Restriction: Request restriction of certain processing activities.

  • Objection: Object to processing based on legitimate interests, where applicable.

  • Data portability: Receive certain personal data in a structured, commonly used, machine-readable format where the right applies.

  • Withdraw consent: Withdraw consent where processing is based on consent.

  • Lodge a complaint: Submit a complaint to the competent data protection supervisory authority.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact us at [Insert privacy contact email]. We may need to verify your identity before responding.

We will respond within the timeframe required by applicable law.

11. Third-Party Websites and Embedded Content

Our website may link to or embed content from manufacturers, suppliers, video platforms, maps, social media services, or other third parties.

When you interact with these services, the relevant provider may collect information according to its own privacy practices.

We do not control the independent privacy practices of third-party websites. Please review their privacy notices before providing personal information or interacting with their services.

Where embedded content or integrations require consent under applicable law, we will configure them accordingly.

12. Children's Privacy

Our website is intended for professional and business-related use and is not specifically directed at children.

We do not knowingly collect children's personal data in a manner that violates applicable law. If we become aware of unlawful collection, we will take appropriate steps to address it.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, service providers, business activities, data processing practices, or applicable law.

The latest version will be published on this page with its revision date.

Where legally required, we will provide additional information or seek consent before introducing relevant changes to our processing activities.

14. Contact and Complaints

For questions about this Privacy Policy or to exercise your data protection rights, contact:

Bussink Company

Email: sales@bussinkcompany.com
Address: Platanenhof 35, 7001CC Doetinchem
Website: https://www.bussinkcompany.com

If you believe your personal data has been processed unlawfully, you may also lodge a complaint with the competent supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).